Fundamentals of Communication
- Due Aug 8, 2017 by 11:59pm
- Points 15
- Submitting a text entry box or a file upload
- Available Aug 4, 2017 at 12am - Aug 14, 2017 at 11:59am
Communication is something that a few people may be naturally gifted at. The rest of us have to work at it. Communication - both verbal and nonverbal - are fundamental skills for any healthcare provider, include CNAs. Communication is something that can be improved with practice, and practice is essential if you are going to be a good care provider. Many of your clients will be the elderly - and sometimes numerous things make speaking with them a challenge. How do we get past those barriers to communication?
Please read the two documents included and answer the questions that follow:
cranky_poem.pdf Download cranky_poem.pdf
Module 4_GDST_Reference Guide-1.pdf Download Module 4_GDST_Reference Guide-1.pdf
- What is the message of the poem? How can appropriate communication prevent things like this?
- What are 10 key tips that you think will be the most important for YOU to focus on while communicating with patients, particularly if they are elderly?
- Predict what could happen if your communication is poor with your coworkers, including fellow CNAs and nurses.
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